On Point

Hybrid Models are Key to Driving Innovation within Public Sector Organizations

October 10th, 2018

How can governments shift their business models—without disrupting service—to achieve efficiencies and improve services while reducing costs? The “rip and replace” initiatives of the past 15 years had very high failure rates. Recent research on large institutions, including government, indicates that the emerging models will be enabled by a technical architecture that is a hybrid of two models—analog and digital; integrating long proven, reliable data and application modules with user-design focused digital enabled business processes. This is the essential shifting from “e-government” to the era of the “digital citizen.”

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On Point

Artificial Intelligence (AI) for Reliable Interdiction

October 9th, 2018

Of the millions of people, organizations and activities comprising our world today, which ones represent potential threats that merit interdiction? Selecting the wrong ones wastes precious resources and impedes lawful activities. But the consequences of overlooking real threats is even worse. The public expects to be kept 100% safe against such threats, but has little tolerance for intrusive intervention into their own lawful activities. Dealing with this “Catch 22” is a key challenge for all enforcement agencies – whether law enforcement, border enforcement, child protection, taxation, or others charged with protecting the public.

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Workspace

Preparing for What’s Next in the Digital Workplace

October 8th, 2018

Technology adoption is now frequently driven by the end user instead of IT. When consumers buy technology for their homes or for personal use, they soon expect to be able to use similar technology in the workplace—and IT needs to be ready. We saw this trend start with the iPhone, and we’ll see it continue as new technologies and devices emerge.

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