Innovative Thinkers and Industry Leaders Sharing Insights and Perspectives
Explosive growth in cloud computing and mobility has fueled a transformation in the ways that employees work. Successful organizations will address key factors that turbocharge their journey to establish a truly agile global workforce.
Posted by: John Almasy on February 24th, 2017
It is not difficult to see the appeal of introducing Artificial Intelligence into a Service Desk operation, as most organizations will be attracted to the benefits of significantly reducing costs, creating a consistent end-user experience and resolving issues more quickly and effectively. However, as with any hype cycle, there is a lot of future-state selling happening in the market so this 2 part blog series aims to balance the excitement against the reality when it comes to implementing a cognitive Service Desk solution.
Posted by: Paul Gleeson on February 23rd, 2017
With a new administration arriving in Washington, Unisys Federal President Venkatapathi "PV" Puvvada offers his predictions on what to expect in the coming year.
Posted by: Venkatapathi Puvvada on February 22nd, 2017
While news of a US federal government hiring freeze may give rise to thoughts about taxing an already overburdened workforce, Unisys' Casey Coleman says we may also view it as an opportunity to accelerate digital transformation.
Posted by: Casey Coleman on February 20th, 2017
One of the foundational reasons why these newly formed digital businesses see such a level of success is because they are designed to be agile from the bottom up. They have the ability to rapidly change and stay in tune with customer preferences and needs. For longstanding businesses to compete, they need increased agility that lets them innovate and respond equally as fast. This blog explores 5 elements that every enterprise must develop to ensure they keep winning in the digital era.
Posted by: Smit Gupta on February 7th, 2017
As part of Digital Transformation, Enterprises are seeking ways to meet the unprecedented levels of speed and flexibility that digital businesses require by adopting new ways of developing and delivering software utilizing the cloud.
Posted by: Greg Fischer on January 19th, 2017
This is the 22nd blog in a series about security and how security is about how you think. How you think about security also determines where the best practices are put – MUST, SHOULD, or COULD as they apply to your environments and computer systems.
Posted by: Michael Kain on January 18th, 2017
In 2003 Mark Zuckerberg got into his university’s private data network. Doing so was effectively against the rules. As was using the images and information he found to create a website that, in time, would become one of the world’s largest companies.
Posted by: James Mayo on January 18th, 2017
While digitalization has become the synonym of transformation, and a focus of leveraging an eco-system of service providers, IT operations as well as IT vendor & sourcing leaders must reconsider the architectural approach as they are designing and building new services, combining internal/external towers across various teams that provide support.
Posted by: Phillipe Bovy on January 10th, 2017
As organizations move to digital, they must consider the impact to the other 2 "Ps"; People and Process. Joining us today to discuss these people and process challenges is Renee Casanova, Director of the Service Management Advisory Practice at Unisys.
Posted by: VFTE Editor on January 3rd, 2017