Innovative Thinkers and Industry Leaders Sharing Insights and Perspectives
Bank branches will continue to play an important role for the foreseeable future. Find out why.
Posted by: Jeremy Smeddle on December 1st, 2015
As organizations continue to add Applications over a period of time, they acquire a vast, complex and bloated portfolio that becomes extremely cumbersome and difficult to maintain. It is quite common for an organization to continue supporting archaic or insignificant applications in the fear of disturbing the status quo.
Over the years, I have attended the ELC probably ten times, first as a federal IT executive and now as a group vice president at Unisys Federal. I can attest to the event’s success at promoting collaboration, creativity and innovation through the free flow of ideas among attendees.
Posted by: Casey Coleman on November 30th, 2015
What is the state of CMDB in your organization? CMDBs have many users from different groups all with their own needs and perspectives. The better these needs are served the higher the value of your Configuration Management process and CMDB is to your organization
Posted by: VFTE Editor on November 24th, 2015
Need fresh eyes on security? Learn why micro-segmentation (uSeg) is the answer to today's energy security.
Posted by: Tom Patterson on November 23rd, 2015
This is the 9th blog post in a series about security. This post discusses how we THINK about security, whether we’re talking about an Internet-connected toaster or a computer datacenter.
Posted by: Michael Kain on November 20th, 2015
Simply installing a new ITSM tool does not suddenly mature an organization or the processes they use. Achieving excellence in service management takes time, experience and learnings from others.
Posted by: VFTE Editor on November 18th, 2015
What does it take to make a successful business partnership? Partnerships are not new, some thrive and some fail. But what are those key ingredients that bring people together to embark on a business relationship and make it prosperous for both parties?
Posted by: Linda Welch on November 17th, 2015
Toby Moore, Industry Journalist, Commenter and Speaker, and Richard Josey, ITSM Solution Architect, Service Management discuss the effects of tunnel vision on the behavior of individuals and groups and how it affects the service desk.
Posted by: VFTE Editor on November 10th, 2015
While the underlying technology never changes, the tools change every year. People talk about new and different things every year and unless service management professionals keep themselves up to date, they will lose their edge.
Posted by: VFTE Editor on November 4th, 2015