Your goal is to migrate to Microsoft Windows 10. You know the benefits (and they are myriad and wide-reaching!) and you are just itching to hit “Go.” But before you do, remember that a Windows 10 migration is not a slam dunk. There are a lot of ways for a migration to go bad. Here are the top four:
1. Don’t perform a detailed assessment of what you currently have.
An assessment of your foundational assets is absolutely critical for a successful Windows 10 migration. Foregoing this step will guarantee a failure. Your assessment should include a review of your:
2. Don’t address the gaps identified by your assessment.
This is – or should be – self-evident, but it bears being brought out: your assessment will make clear where there are problems or gaps. To have a successful Windows 10 migration, be sure to address each and every one of them! Ignoring the insights gained by your assessment will ensure that your Windows 10 migration goes bad.
3. Don’t model migrations by persona.
While in some cases a Windows 10 migration can be handled with a “one size fits all” approach, most businesses benefit from taking personas into consideration. For example:
The last thing you want is to have your executive team or high performers stymied, frustrated, and angry because a Windows 10 migration is interfering with critical activities.
4. Don’t communicate with your employees.
Another way to ensure that your Windows 10 migration goes bad is to ignore the needs of your end users. Communication is vital! It has frequently been said – and it is true – that you cannot overcommunicate. Invest time in a communications strategy that will prepare your end users for the change, set user expectations appropriately, educate them on what will be different, lead them through self-installation activities, and train them on new tools to which they might have access with Windows 10 that can improve their productivity. Be sure to offer self-help and self-service tools before, during, and after the Windows 10 migration.
Windows 10 offers fantastic opportunities and support for your business, but getting there can be a challenge. If you don’t assess your assets, address your risks, model your personas, and communicate with your employees, it’s a sure thing that your Windows 10 migration will go bad – with all the lost productivity, delayed timing, and increased costs that entails. The good news, of course, is that by avoiding these pitfalls, you can look forward to a successful Windows 10 migration, with all the benefits it brings!