Posts tagged for “Financial services”

ClearPath

Lightning Does Strike Twice

July 21st, 2020

Three recent ClearPath Forward® migrations for financial services clients has us harkening back to a similar event seven years ago. And the story is always the same -- a seamless transition with uninterrupted service for our clients.

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Financial Industry Insights

Personalization Brings Success for Financial Institutions

May 24th, 2019

Personalization is a major imperative in the financial services industry today with new and existing providers alike scrabbling to establish the compelling customer-centric banking model of the future. But what does personalization really mean? And, most importantly, what are customers looking for in a personalized banking experience?

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Financial Industry Insights

The Next Change Is Coming. Is Your Financial Institution Ready?

May 23rd, 2019

Changes in the financial services industry are coming fast and furious. Open banking, blockchain, omnichannel banking, the digital workplace, and artificial intelligence are just a few of the recent aspects of digital transformation that financial institutions are working hard to incorporate into their daily operations. What else is coming down the pike can only be guessed at.

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Financial Industry Insights

Customer Trust vs. Customer Fear: Which Will Win at Your Bank?

March 22nd, 2019

Customer trust is critical in the financial services industry; the loss of trust can dramatically impact business. To sustain trust, banks and financial services institutions have to protect themselves and their customers’ information against persistent and increasingly sophisticated threats. Learn how you can take action today.Customer trust is critical in the financial services industry; the loss of trust can dramatically impact business. To sustain trust, banks and financial services institutions have to protect themselves and their customers’ information against persistent and increasingly sophisticated threats. Learn how you can take action today.

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European Voices

The Customer is Still Always Right

October 21st, 2016

Technological innovations have transformed people's expectations of the customer experience. With just a few taps on the Uber mobile app, consumers can have a taxi collect them from wherever they are, watch it on the app head towards them and pay without needing cash.

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European Voices

The only certainty is uncertainty

October 14th, 2016

With the EU Mortgage Credit Directive (MCD) having come into force recently, the financial services sector has reached the end of a period of regulatory change that began with the Mortgage Market Review and the fallout from the 2008 recession.

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