Rick Leopoldi is a Senior Client Advisor in the Unisys Service Management and SIAM Consulting Practice, specializing in delivering business oriented consulting services that assess, plan, architect, design, and implement solutions across an enterprise-wide heterogeneous environment and data center operations to align IT to business requirements.
Mr. Leopoldi has been a IT Service Management Managing Business Consultant with more than 45 years of experience in IT and for the past 35 years he has developed and delivered process, methods, and technology infrastructure consulting solutions for major organizations worldwide specializing in ITSM, ITIL and Organizational Transformation best practices.
He has held various senior level positions with many leading IT industry companies and is a certified ITIL V2 Service Manager and V3 Expert.
An acknowledged ITSM industry subject matter expert, Rick has authored 2 books; one on ITSM Implementation and the other an HDI Focus Book on Service Level Management and Service Catalog. In addition, he has published more than 60 articles, whitepapers, and reference papers. Rick regularly presents at many national and local conferences. His proprietary ITSM Assessment methodology has been trademarked and licensed.
Mr. Leopoldi holds a Bachelor’s degree in Mathematics from Lehman College in New York and a Master’s degree in Business Administration/Computer Science from the University of Hartford in Connecticut.