IT Transformation Essentials

November 2nd, 2016ITSM

According to Gartner, by 2020 more than seven billion people and at least 30 billion devices will be connected to the Internet and communicating, transacting, and even negotiating with each other in the new world of digital business.

Digital business is blurring the lines between the digital and physical worlds. It promises to usher in an unprecedented convergence of people and things that disrupt existing business models – even those recently born of the Internet and e-business eras.

This shift is also impacting IT organizations – especially what IT leaders need to do to evolve their organizations to remain competitive and what they should be thinking about both tactically and strategically.

Joining us today on the Views from the Edge podcast is Rick Leopoldi, Senior Client Advisor from the Unisys Service Management Advisory Practice as we discuss these topics, and explore the changes that digital is bringing not only to technology, but also to the people and processes within an IT organization.

Tags-   Applied Service Management Cloud Digital Business digital IT Digital Service Management Hybrid IT IT Operations ITOM ITSM