Considering that a 600-bed hospital system can easily have more than 25,000 devices – over 40 devices per bed – and spend approximately $1,886,400 each year on service and maintenance costs, medical device management is a business necessity. Consider the challenges involved in tackling this task in-house or via third parties and it seems all too obvious that you need an integrated medical device management solution that will enable you to manage your medical device ecosystem efficiently. Try building a business case to justify your decision and you will soon realize that the ROI of such a major investment is not too easy to outline. Here are some pointers to help you understand where the returns come from.
Locate your devices easily when you need them: Thefts and misplacement of devices means that you cannot find your medical devices when you need them. This has many implications, none of which are positive. One, you cannot serve your patients immediately and precious time is lost, the repercussions of which could be fatal at times. Two, your staff wastes their time searching for devices instead of caring for patients which is what they should be doing, resulting in a dip in productivity. Three, you don’t get to recover the amount you have invested in purchasing that device. Add to this the challenges associated with keeping your devices up to date in order to meet compliance mandates. Obviously, what you cannot locate, you cannot update!
Maximize Medical Device Uptime and Availability with Streamlined Issue Resolution: In case of an issue with your medical device, knowing whom to call and the process for getting the device back on track is a huge headache for your staff and a distraction from their core responsibility of care giving. They may not be aware that the device is covered by a service contract while approaching a different service technician or they may end up calling a technician who is located far away from the facility. Sometimes IT issues may be wrongly classified as medical device issue, further delaying the repair of the devices. A streamlined system presents all necessary information on your finger tips-basic information to drive self-help, contract data to know which devices are covered and which are not, location and skillsets of service technicians/clinical engineers so you can connect with the right person and speed resolution of issues.
These were just some of the operational ROI benefits of having an integrated medical device management solution. Think of what you can do when you have the coverage of a single point of truth over your entire medical device ecosystem! Many aspects such as device maintenance compliance and security, which are currently served by discrete point solutions can be handled by one solution which can also provide insights that guide decision like future purchases, capital asset planning etc. The possibilities are endless and they all point to the need for an integrated solution.