The Unisys Security Index™ is the only recurring multi-industry snapshot of security concerns conducted globally, gauging the attitudes of consumers on a wide range of security-related issues. In 2019, Unisys surveyed more than 13,500 consumers in 13 countries to generate the data for the latest version of this report. Results show that security concerns globally have reached an all-time high since the survey was first conducted in 2007.
The trends seen across consumerism in general are reflected across the global healthcare industry. For example, personal identity — inclusive of securing and protecting private healthcare information — ranks as one of the highest concerns. As patients are pushed out of hospitals sooner and more and more post-procedure follow-up takes place in the home, concerns about patient data protection ex-facilities also rises significantly.
From the Patient and Member perspective, it is expected that as public awareness rises, concerns about personal healthcare information protection will increase, along with worries over potential resulting identity theft. Over time, it is expected that consumers will become better at understanding the link between identity theft and healthcare data, and this ultimately will lead to more questions about how and where data breaches occur.
From the Provider side, medical devices are now perceived as a major area of cyber risk, largely buoyed by legacy operating systems and rising concerns about security for the Internet of Things (MIOT). Unfortunately, the healthcare industry lags others when it comes to protecting connected devices. Hence it is critical that healthcare organizations step up now to avoid even greater data issues, and associated consumer mistrust, which is expected to rise in the near future.