Airports have adjusted their operations and business models to serve a growing number of travelers. This has altered the physical security landscape of airports, calling for different approaches to airport security.
Call it the Amazon effect if you like, but the expectations for cargo are changing rapidly. Between the rise of ecommerce and online shopping, consumers now demand complete visibility into their shipments – from the moment it’s picked up, until it arrives on their doorstep. They also want absolute guarantees for a shipment’s condition during travel, and exact precision in arrival time estimates.
One of the biggest concerns for airlines hoping to gain a competitive advantage is how to create a distinctive passenger experience. Ambitious airlines analyze every scrap of data they can unearth about their customers to create remarkable, personalized experiences at every customer touch point. Yet one of biggest, and often neglected, contributors to passenger experience is employee experience.
Streamlined processes, lower airport congestion and a better passenger experience-these are the key drives of off-airport processing. Thanks to technology, the possibilities are many, as highlighted in this blog.
Airlines and airports are facing a dynamic threat landscape that call for risk-relevant security solutions, which cannot interfere with efficient business operations or negatively impact the consumer experience. Learn how you can take action today.