Posts tagged for “Service management”

ITSM

In Support of Digital IT Operations

December 8th, 2015

For a 24/7 global business, if “slow is the new downtime, how do you rapidly introduce new services, monitor the performance of the services, the underlying systems and make adjustments to improve performance, while also, without disrupting the user experience?

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ITSM

Winning with Mobility

February 27th, 2015

Organizations have become global, 24/7 operations. Time zones are merging, Teams are seldom based in the same location. Employees spend more time away from their offices. This post discusses how to overcome such challenges to achieve the potential of mobility.

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