Posts tagged for “Financial services”

Financial Industry Insights

Personalization Brings Success for Financial Institutions

May 24th, 2019

Personalization is a major imperative in the financial services industry today with new and existing providers alike scrabbling to establish the compelling customer-centric banking model of the future. But what does personalization really mean? And, most importantly, what are customers looking for in a personalized banking experience?

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Financial Industry Insights

The Next Change Is Coming. Is Your Financial Institution Ready?

May 23rd, 2019

Changes in the financial services industry are coming fast and furious. Open banking, blockchain, omnichannel banking, the digital workplace, and artificial intelligence are just a few of the recent aspects of digital transformation that financial institutions are working hard to incorporate into their daily operations. What else is coming down the pike can only be guessed at.

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Financial Industry Insights

Customer Trust vs. Customer Fear: Which Will Win at Your Bank?

March 22nd, 2019

Customer trust is critical in the financial services industry; the loss of trust can dramatically impact business. To sustain trust, banks and financial services institutions have to protect themselves and their customers’ information against persistent and increasingly sophisticated threats. Learn how you can take action today.

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European Voices

The Customer is Still Always Right

October 21st, 2016

Technological innovations have transformed people's expectations of the customer experience. With just a few taps on the Uber mobile app, consumers can have a taxi collect them from wherever they are, watch it on the app head towards them and pay without needing cash.

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European Voices

The only certainty is uncertainty

October 14th, 2016

With the EU Mortgage Credit Directive (MCD) having come into force recently, the financial services sector has reached the end of a period of regulatory change that began with the Mortgage Market Review and the fallout from the 2008 recession.

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Executive Conversations

Improve the Speed and Accuracy of Investigations by Harnessing Analytics

June 26th, 2014

Law enforcement, security, financial services and intelligence agencies face continual challenges while handling several forms of intelligence, multiple lines of inquiry and linking different pieces of related information. Read about the challenges of handling the massive amounts of data and linking them all together to prevent, solve, respond and react to crimes and disasters.

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Financial Industry Insights

Financial Services Consumers and their Security Concerns

September 3rd, 2013

The financial industry, more than any other industry, is facing a wave of challenges. There are constant regulatory requirements that organizations must adhere to, such as BASEL III, SOX, and Dodd-Frank. Unisys recently released the results of its Security Index, which is an annual global survey which measures how concerned consumers are about different aspects of security in the industry.

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