Posts tagged for “E-Government”

On Point

Hybrid Models are Key to Driving Innovation within Public Sector Organizations

October 10th, 2018

How can governments shift their business models—without disrupting service—to achieve efficiencies and improve services while reducing costs? The “rip and replace” initiatives of the past 15 years had very high failure rates. Recent research on large institutions, including government, indicates that the emerging models will be enabled by a technical architecture that is a hybrid of two models—analog and digital; integrating long proven, reliable data and application modules with user-design focused digital enabled business processes. This is the essential shifting from “e-government” to the era of the “digital citizen.”

Continue reading...