Posts tagged for “Digital”

The 5 Elements of Enterprise Agility
Disruptive IT Trends

One of the foundational reasons why these newly formed digital businesses see such a level of success is because they are designed to be agile from the bottom up. They have the ability to rapidly change and stay in tune with customer preferences and needs. For longstanding businesses to compete, they need increased agility that lets them innovate and respond equally as fast. This blog explores 5 elements that every enterprise must develop to ensure they keep winning in the digital era.

Posted by: on February 7th, 2017


The Customer is Still Always Right
European Voices

Technological innovations have transformed people's expectations of the customer experience. With just a few taps on the Uber mobile app, consumers can have a taxi collect them from wherever they are, watch it on the app head towards them and pay without needing cash.

Posted by: on October 21st, 2016


3 Things Digital Mindset Understands
Disruptive IT Trends

This blog explores what does digital really mean and 3 things that digital mindset understands: 1. Digital is different this time around. 2. Digital is more than technology. 3. Digital is differentiated by the platform you build.

Posted by: on February 22nd, 2016


Incident and Problem Management to Support Digital IT Operations
ITSM

In part two of our series on “Being Digital Ready”, we take a look at the traditional service management disciplines of Incident and Problem Management and how you can take advantage of latest technologies and expertise to increase your ability to support, restore, and prevent interruptions to your service portfolio.

Posted by: on January 27th, 2016


Establishing the Digital Service Management Pillars of Success
ITSM

What are the Digital Service Management Pillars of success that are foundational to a Digital Service Architecture?

Posted by: on January 20th, 2016


Do You Have What It Takes to Be Digital?
ITSM

To keep pace with the increasing demands to become a more digital business, IT organizations need to have the foundational digital service management pillars in place to; create, launch, secure, manage, analyze and restore digital services via strong strategy, governance, intelligence and automation.

Posted by: on January 13th, 2016


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