Posts tagged for “CMDB”

Choosing the Right “Technology Sherpa” for Your Service Management Journey
ITSM

Moving to a new service management platform can seem like an insurmountable task. Or once you have made the decision and the purchase, now what? Turning to a service provider partner may be your key to success.

Posted by: on June 12th, 2015


Using ITSM Kaizen to Improve Service Delivery
ITSM

ITSM Kaizen, which leverages a philosophy of continuous improvement, offers a five-step approach that lets you move forward with confidence as you enhance your service-management capability. This includes:

Posted by: on May 14th, 2015


Creating a More Service-Aware Organization
ITSM

Unisys CTO Dan Huberty provides a deeper dive into the area of delivering services in part two of a two-part interview.

Posted by: on January 22nd, 2015


Improving Service Performance with Dan Huberty, Unisys CTO
ITSM

Unisys CTO Dan Huberty discusses how to improve system performance in part one of a two-part interview.

Posted by: on January 20th, 2015


Getting the Most From Your ITSM Investment
ITSM

In this webcast Renee Casanova talks about the challenges of implementing a modern service management framework, and how a focused partner can help you gain control and oversight of your business.

Posted by: on December 22nd, 2014


Modern Mission Critical Computing
ITSM

In this podcast Laura Osburnsen, VP of Marketing at Unisys, shares her views on mission critical computing in the digital age and what it takes to get there.

Posted by: on December 17th, 2014


The Importance of Secure Mobility
ITSM

This podcast interview with Sowmya Murthy focuses on the importance of security to any mobility initiative.

Posted by: on December 2nd, 2014


Creating a Service Oriented Strategy
ITSM

Ashely Henderson discussing the importance of having a strong service strategy in place, understanding your customer needs, and the downsides to not engaging with your customer.

Posted by: on November 21st, 2014


Applied Innovation at Unisys
ITSM

Paul Gleeson talks about the Unisys Applied Innovation Program and explains how other elements of the Client Experience Management Model are helping Unisys deliver innovation and service excellence to clients.

Posted by: on November 7th, 2014


The Art and Science of Innovation
ITSM

Andrew Harsch, Director of Product and Portfolio Management at Unisys, discusses innovation and how Unisys assist clients in this area.

Posted by: on November 5th, 2014


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