Posts tagged for “CMDB”
Moving to a new service management platform can seem like an insurmountable task. Or once you have made the decision and the purchase, now what? Turning to a service provider partner may be your key to success.
Posted by: Andrew Harsch on June 12th, 2015
ITSM Kaizen, which leverages a philosophy of continuous improvement, offers a five-step approach that lets you move forward with confidence as you enhance your service-management capability. This includes:
Posted by: VFTE Editor on May 14th, 2015
Unisys CTO Dan Huberty provides a deeper dive into the area of delivering services in part two of a two-part interview.
Posted by: VFTE Editor on January 22nd, 2015
Unisys CTO Dan Huberty discusses how to improve system performance in part one of a two-part interview.
Posted by: VFTE Editor on January 20th, 2015
In this webcast Renee Casanova talks about the challenges of implementing a modern service management framework, and how a focused partner can help you gain control and oversight of your business.
Posted by: VFTE Editor on December 22nd, 2014
In this podcast Laura Osburnsen, VP of Marketing at Unisys, shares her views on mission critical computing in the digital age and what it takes to get there.
Posted by: VFTE Editor on December 17th, 2014
This podcast interview with Sowmya Murthy focuses on the importance of security to any mobility initiative.
Posted by: VFTE Editor on December 2nd, 2014
Ashely Henderson discussing the importance of having a strong service strategy in place, understanding your customer needs, and the downsides to not engaging with your customer.
Posted by: VFTE Editor on November 21st, 2014
Paul Gleeson talks about the Unisys Applied Innovation Program and explains how other elements of the Client Experience Management Model are helping Unisys deliver innovation and service excellence to clients.
Posted by: VFTE Editor on November 7th, 2014
Andrew Harsch, Director of Product and Portfolio Management at Unisys, discusses innovation and how Unisys assist clients in this area.
Posted by: VFTE Editor on November 5th, 2014