Posts tagged for “CMDB”

Establishing the Digital Service Management Pillars of Success
ITSM

What are the Digital Service Management Pillars of success that are foundational to a Digital Service Architecture?

Posted by: on January 20th, 2016


Continuous Service Improvement – Process? Function? Culture?
ITSM

CSI or Continuous Service Improvement refers to ongoing initiatives aimed at improving services and processes, based on the results of service reviews and process evaluations, is CSI a specialized function, following a process from a book?

Posted by: on December 16th, 2015


Configuration Management. Who Cares?
ITSM

What is the state of CMDB in your organization? CMDBs have many users from different groups all with their own needs and perspectives. The better these needs are served the higher the value of your Configuration Management process and CMDB is to your organization

Posted by: on November 24th, 2015


Operating with Intelligence: The Power of Service Management Operational Data
ITSM

Utilize the operational data that exists within your ITSM and ITOM tools to provide greater insight before taking action.

Posted by: on October 1st, 2015


The Present and Future of Digital Service Management
ITSM

The market is evolving rapdily from a reactive IT ticket and service desk mode to one of digital business innovator. What are the key things you need to be thinking about to adjust your organization to stay competitive and to drive new innovation and services?

Posted by: on September 22nd, 2015


Service Management in an As-a-Service World
ITSM

What are the opportunities and challenges for the IT service management team in a world where more applications are moving into the cloud, offered as subscription services, from a multitude of vendors? Can you keep control and visibility?

Posted by: on September 15th, 2015


Unisys and BMC Partner to Modernize Service Management
ITSM

In the digital age, IT has come out into the front line of the organization and is a critical enabler of day-to-day business operations. This has a definite impact on the service desk and IT operations. Learn how Unisys and BMC partner to modernize service management

Posted by: on September 9th, 2015


Accelerate the Digital Business Transformation @ BMC Engage
ITSM

Digital Transformation is a strategic goal for many IT leaders. At Engage you will have a chance to discuss these challenges as well as how to better leverage your BMC investments, optimizing your service desk or transforming IT operations with solutions from Unisys.

Posted by: on September 3rd, 2015


Meet the Future of Digital Service Management at Pink Forum 15
ITSM

Creating a Digital Service Management framework within your organization can be a challenge as you fight the daily fires while at the same time creating a culture of innovation. Join Unisys at Pink Forum 15 to discuss your challenges and learn how Unisys can help you transform and modernize your organization.

Posted by: on August 11th, 2015


Unleashing the Power of Big Data Analytics
ITSM

Listen to this podcast where we discuss both the potential and the steps to get started with Big Data Analytics with Dr. Rod Fonticiella, Chief Data Scientist at Unisys.

Posted by: on June 19th, 2015


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