Executive Conversations

No Matter Your Business, Having Fun While Doing Something Good is Good Business

October 22nd, 2019

Irene Rosenfeld, the now-retired chairwoman of food company Mondelēz International, once said, "Our business success is directly linked to enhancing the well-being of the people who make and enjoy our products and to supporting the communities where we grow our ingredients." Regardless of what kind of business you are in, Rosenfeld’s sentiment likely goes a long way toward describing a key ingredient of your organization’s success as well.

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Travel and Transportation

Fostering Employee Experience Can Spark Innovation for Airlines

October 3rd, 2019

One of the biggest concerns for airlines hoping to gain a competitive advantage is how to create a distinctive passenger experience. Ambitious airlines analyze every scrap of data they can unearth about their customers to create remarkable, personalized experiences at every customer touch point. Yet one of biggest, and often neglected, contributors to passenger experience is employee experience.

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