Financial Industry Insights
Technology That's Transforming the Financial Services Industry
So, what are the benefits of self-help IT support? And can every industry afford to take this route? What about say, the technology intensive and highly regulated financial services industry?
Posted by: Reshmi Nair on July 5th, 2016
Bank branches will continue to play an important role for the foreseeable future. Find out why.
Posted by: Jeremy Smeddle on December 1st, 2015
In catering to demands of consumers who are lapping up new technologies at breakneck speed, banks face mammoth challenges. These are the top 4 roadblocks in digital banking in Asia 2015.
Posted by: Sumeet Kumar Panda on September 22nd, 2015
The post explains the difference between the Multichannel and the Omnichannel banking. Also helps understand the transformation of a multichannel bank into a Omnichannel bank.
Posted by: Ian Selbie on September 16th, 2015
Explore the difference between multichannel and omnichannel and how they impact customer experience.
Posted by: Ian Selbie on August 18th, 2015
With more financial institutions prioritizing “back office” operations, a growth in specialized services has afforded banks with the ability to outsource without sacrificing quality or cost.
Posted by: Brendan Crowe on June 17th, 2015
For years, CIOs have been warning over the inherent risks associated with shadow IT; however, by bringing shadow IT into the open, there can also be a value-add for businesses.
Posted by: Colin Lacey on May 6th, 2015
Banks are on the verge of a technological breakthrough, leading to a great opportunity for innovative vendors to provide creative, transformational support to banking's digital business model.
Posted by: Robert Olson on April 3rd, 2015
Today, a one-size-fits all approach no longer works for a banks' employee IT needs. A personas-based approach can ensure the right support for the right user.
Posted by: Jennifer Arnold on March 4th, 2015
When developing a cloud strategy, banks should consider these 4 key factors in addition to security.
Posted by: Colin Lacey on February 23rd, 2015