Wednesday, May 30th, 2012
IT departments today need to understand what’s different about IT automation and how they scale up cloud workloads. A perspective on how IT automation is a matter of educating business users and decision-makers about its benefits.
Tuesday, December 13th, 2011
The increasing demands on IT Service Desks require more automated solutions to gain the most out of IT Incident and Problem Management. With emerging technologies such as Analytics and Smart Computing, IT now has more options to proactively reduce incidents and increase customer satisfaction.
Tuesday, November 15th, 2011
All the hype about new cloud economic models, cloud-based resources on demand and cloud-based dynamic infrastructures sounds great but what do enterprises really require to have a viable production infrastructure? The right cloud outsourcer can work alongside you to make that determination.
Tuesday, October 4th, 2011
Standard management practices shouldn’t go away when you adopt a private cloud. You should have a way to measure, monitor, and improve its effectiveness.