Travel and Transportation

Latest insights addressing Travel and Transportation business challenges

Recent Posts

The Airline’s Dilemma: To Cancel or Not to Cancel?
Travel and Transportation

The average cost to U.S. airlines due to irregular operations is more than 8 billion dollars, annually. Passenger Reaccommodation using automation is a solution to help airlines when irregular operations cause delays and cancellations.

Posted by: on November 6th, 2017

Can Your Airport and Airline Security Win Against Today’s Security Challenges?
Travel and Transportation

Airlines and airports are confronted every day with a complex set of security concerns. Because their systems contain credit card data, they need to provide protection against identity theft and bankcard fraud.

Posted by: on November 2nd, 2017

Owning the Airline Passenger Experience
Travel and Transportation

What does it mean for an airline to “own” the passenger experience? It means immersing the passenger within a pre-flight, in-flight, and post-flight experience that truly reflects the aspirations of 21st-century travel. An airline that can grasp the attention of its customers across all stages of travel truly owns the passenger experience and can expand its sales influence, build trust, and set world-class service expectations over and above the competition.

Posted by: on October 23rd, 2017

The Challenges of Replacing 50-Year-Old Passenger Service Systems
Travel and Transportation

Replacing Airline Passenger Service (PSS) Systems comes with its set of challenges. Airline Passenger Service Systems have existed since 1960s, basically unchanged for five decades. Replacing PSS is a complex task and involves high costs. A solution is required which would allow a gradual, seamless, and complete transition to a modern PSS.

Posted by: on October 10th, 2017

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