Travel and Transportation

Latest insights addressing Travel and Transportation business challenges


Travel and Transportation

Connected Cargo Drives Bottom-Line Profitability

November 8th, 2019

Call it the Amazon effect if you like, but the expectations for cargo are changing rapidly. Between the rise of ecommerce and online shopping, consumers now demand complete visibility into their shipments – from the moment it’s picked up, until it arrives on their doorstep. They also want absolute guarantees for a shipment’s condition during travel, and exact precision in arrival time estimates.

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Travel and Transportation

Fostering Employee Experience Can Spark Innovation for Airlines

October 3rd, 2019

One of the biggest concerns for airlines hoping to gain a competitive advantage is how to create a distinctive passenger experience. Ambitious airlines analyze every scrap of data they can unearth about their customers to create remarkable, personalized experiences at every customer touch point. Yet one of biggest, and often neglected, contributors to passenger experience is employee experience.

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