Posts By Author: Richard Josey


About the Author

Richard is the Lead Solution Architect for Service Management and SIAM at Unisys EMEA. He has over 15 years’ experience in Service Management, is an ITIL Expert, and has helped drive many organizations in their efforts to implement and imbed mature service management processes.



Don’t be Afraid of Shadow IT
European Voices

Shadow IT is an agile, distributed way of procuring and using technology, but as businesses rely on these applications more, they need to bring them out of the shadows.

Posted by: on April 2nd, 2015


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