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About the Author
Phillipe Bovy is the EMEA Practice Lead for the Service Integration and Management (SIAM) Practice at Unisys. Philippe joined Unisys in 2012 as Executive Architect. Over the past years, Philippe worked closely with Client organizations at CxO’s level to evangelize, design, build and enable large-scale Transformation and Outsourcing initiatives.
Managing the “intersections” in a multi-sourced environment with SIAM
Disruptive IT Trends
While digitalization has become the synonym of transformation, and a focus of leveraging an eco-system of service providers, IT operations as well as IT vendor & sourcing leaders must reconsider the architectural approach as they are designing and building new services, combining internal/external towers across various teams that provide support.
Posted by: Phillipe Bovy on January 10th, 2017
End user experience monitoring provides exceptional insight into the health and performance of services in this blog by Phillipe Bovy, EMEA eSIAM practice lead.
Posted by: Phillipe Bovy on October 25th, 2016