Posts By Author: Mark Forman



About the Author

Mark Forman is an accomplished executive with more than 30 years of professional experience, including a Presidential appointment to be the first U.S. Administrator for E-Government and Information Technology, the Federal Government’s Chief Information Officer.






On Point

Digital Engagement: Improving Outcomes for Foster Children

and October 11th, 2018

The opportunities for digital engagement in today’s world are endless and the child welfare field should explore every possibility. In child welfare, technology can now replace paperwork with tools that make it easier to communicate with children, capturing key information needed to understand the situation and protect those at risk. Other digital tools can make it easier to create and maintain the life records so important to the care, development and well-being of children.

Continue reading...


On Point

Hybrid Models are Key to Driving Innovation within Public Sector Organizations

October 10th, 2018

How can governments shift their business models—without disrupting service—to achieve efficiencies and improve services while reducing costs? The “rip and replace” initiatives of the past 15 years had very high failure rates. Recent research on large institutions, including government, indicates that the emerging models will be enabled by a technical architecture that is a hybrid of two models—analog and digital; integrating long proven, reliable data and application modules with user-design focused digital enabled business processes. This is the essential shifting from “e-government” to the era of the “digital citizen.”

Continue reading...


On Point

Using Technology to Aid the Opioid Crisis’ Innocent Victims

and September 11th, 2018

Fear of sharing confidential information is the most cited roadblock to using technology to address the current wave of opioid crisis. But secure information sharing happens every day in areas like national security. The crisis warrants use of equivalent cybersecurity controls to manage risk. Our nation is in a war with opioids, why not arm ourselves with every available weapon?

Continue reading...