Posts By Author: Kevin Turner

About the Author

Kevin Turner is a visionary IT Service Management Lead with over 30 years’ international experience in delivering ‘fit for purpose’ services and large-scale IT business change assignments for a variety of prestigious IT service and solutions providers across the FMCG, finance, telco, media and outsourcing sectors.

A Day in the Life of the “Retail” Persona

As we look in on a day in the life of Rodney and his team, a group of employees working in one of the company’s 30 retail stores in Australia, we’ll learn how his company’s use of the Retail Persona gives them the exact technology and support they need to keep sales in his store humming.

Posted by: and on February 2nd, 2016

Windows 10: People Front and Center – Not the Technology

Migrating from Windows 10? Learn how starting with your people, rather than technology, can provide an opportunity to deliver significant value to the enterprise through increased productivity or enhanced user experience.

Posted by: on September 17th, 2015

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