Posts By Author: John Almasy

About the Author

I’m John Almasy, Lead Architect for End-User Outsourcing and Support Services within the CTO office in Unisys, focused on enhancing the services portfolio by leveraging emerging technology capabilities of innovation and disruptive trends.

Achieving Agility in a Global Workplace

Explosive growth in cloud computing and mobility has fueled a transformation in the ways that employees work. Successful organizations will address key factors that turbocharge their journey to establish a truly agile global workforce.

Posted by: on February 24th, 2017

How Do Wearables Fit in Your Enterprise?

Wearables offer promise to organizations in various industries looking to benefit in areas such as increased process efficiency, enhanced employee engagement and customer service, and improved worker safety in dangerous work conditions.

Posted by: on June 24th, 2015

2012 IT Prediction: Mobility Initiatives Drive Employee Productivity and Enhance Customer Value

In 2012 we expect organizations to fully embrace enterprise mobility as the preferred channel for doing business, providing IT an opportunity to support business growth and gain a competitive advantage.

Posted by: on January 17th, 2012

Smart Computing Drives Help Desk Service Improvement
Disruptive IT Trends

With emerging technologies such as Analytics and Smart Computing, IT now has more options to proactively reduce incidents and increase customer satisfaction.

Posted by: on December 13th, 2011

Smartening Up Your End-User Solutions
Disruptive IT Trends

Smart Computing opportunities in end-user support relate to improving Problem Management services and using End-User Experience Monitoring to reduce performance issues.

Posted by: on November 10th, 2011

Managing Mobile Devices in the Enterprise

How can IT embrace today's mobile world without constraining innovation and business growth? Due diligence is needed upfront to determine the best solution that meets the business' needs.

Posted by: on October 28th, 2011

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