Posts By Author: VFTE Editor


ITSM

Enterprise Service Management meets Digital

December 20th, 2016

Organizations must consider several things when moving to Digital Service Management. Joining us today on Views from the Edge Podcast to talk about this new focus on Digital Service Management and how it is changing the nature of enterprise services is Kathy Shedron, ServiceNow Program Lead with the Service Management Practice at Unisys.

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ITSM

The Consumerization of IT

December 15th, 2016

In the transformation to digital, IT leaders must change their perspective on how they view, plan and execute IT. Joining us today on the Views from the Edge podcast is Ian Clayton, Senior Client Advisor from the Unisys Service Management Advisory Practice.

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ITSM

How eSIAM is Accelerating Digital Transformation

November 30th, 2016

eSIAM is helping organizations get a better handle on their vendor ecosystem and how to create the new digital sourcing model. Join us on this Views from the Edge podcast as Paul Gleeson, Vice President and Global Head of Service Management and SIAM at Unisys, discusses these issues and the changing nature of the new digital service architecture and sourcing strategies.

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