Posts By Author: Ian Selbie

About the Author

Ian Selbie has been in the Information Services industry for more than 40 years in technology, consulting and management roles. He has helped numerous clients in the Asia Pacific region to re-engineer and automate their systems and processes through the innovative use of technology.

Multichannel versus Omnichannel Banking – Part Two
Financial Industry Insights

The post explains the difference between the Multichannel and the Omnichannel banking. Also helps understand the transformation of a multichannel bank into a Omnichannel bank.

Posted by: on September 16th, 2015

Multichannel versus Omnichannel Banking
Financial Industry Insights

Explore the difference between multichannel and omnichannel and how they impact customer experience.

Posted by: on August 18th, 2015

Preventing Financial Fraud in Electronic Banking
Financial Industry Insights

Responsive designs are the hidden hands that adjust experience based on conditions and user actions and needs. Explore the key service areas that need to be addressed in building responsive, mobile content platform services.

Posted by: on October 3rd, 2013

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